Shipping Policy
Orders placed on skirtrccb.com are processed and shipped from the company’s facility. Shipping times vary based on the destination and the carrier selected. The company does not guarantee any specific delivery date. Customers receive tracking information once the order has shipped. Shipping charges are calculated at checkout based on the destination and the shipping method chosen. The company ships to addresses provided by the customer. The company is not responsible for delays caused by carriers, customs, or incorrect addresses. Any customs duties or taxes are the responsibility of the customer. The company does not ship to freight forwarders. The company is not responsible for items lost or stolen after delivery. The company reserves the right to cancel orders. The company may split shipments. The company does not offer expedited shipping. The company does not offer local pickup. The company ships to all locations serviced by its carriers. The company does not guarantee delivery to remote areas. The customer must provide a valid address. The company is not responsible for undeliverable packages due to customer error. The company may charge a reshipping fee for undeliverable packages.
Return Policy
The company offers a strict 14-day no-reason refund policy. The 14-day period begins on the date the customer receives the order. The customer may request a return for any reason within this 14-day period. To be eligible for a refund, the customer must contact HongKong Kingboat Technology Limited at [email protected] to request a return authorization. The customer must then ship the items back to the company. The buyer completely bears the return shipping costs. The company does not reimburse return shipping charges. Refunds are issued only after the returned items are received and inspected by the company. The company does not extend the 14-day period. The company does not accept returns after 14 days. The customer must ensure the return is postmarked within 14 days. The company recommends using a trackable shipping method. The company is not responsible for returns lost in transit. The company does not accept COD returns. The company does not accept returns without a return authorization. The company does not accept returns for items that are not in original packaging. The company does not accept returns for items that have been used. The company reserves the right to refuse any return that does not meet these conditions.
Return Process
Step 1: Contact the company. The customer must contact HongKong Kingboat Technology Limited at [email protected] within 14 days of receiving the order. The customer must provide the order number and the reason for return. Step 2: Receive return authorization. The company will provide a return authorization and instructions. Step 3: Pack the items. The customer must pack the items securely in the original packaging. The items must be unused and in original packaging. Step 4: Ship the items. The customer must ship the items to the following address: The recipient must be HongKong Kingboat Technology Limited, the contact phone is +852 4666 4909, and the specific return address is 1/F, Park Hotel, 61 Chatham Road South, Tsim Sha Tsui. The buyer completely bears the return shipping costs. Step 5: Provide tracking. The customer must send the tracking number to [email protected]. Step 6: Inspection and refund. The company will inspect the returned items. If the items meet the return conditions, the company will process the refund. The company does not process refunds before receiving the returned items.
Refund Processing
Refund arrival time is at least 14 days from the date the company receives the returned items. The company processes refunds using the original payment method. For credit card refunds, the refund may take additional time to appear on the customer’s statement due to bank processing times. PayPal refunds take at least 14 days. However, local laws require up to 30 days for PayPal refunds in some regions. The company complies with all applicable local laws. The customer is responsible for any currency exchange fees or fluctuations. The company does not issue refunds for items that do not meet the return conditions. The company does not refund shipping charges originally paid, unless the return is due to a damaged or defective item. The company does not refund return shipping costs. The company does not charge a restocking fee. The company issues refunds in the same currency as the original purchase. The company does not issue cash refunds. The company does not issue refunds to a different payment method.
Damaged or Defective Items
Any claims for damaged or defective items must be submitted within exactly 7 days of receipt. The customer must contact HongKong Kingboat Technology Limited at [email protected] within exactly 7 days of receiving the order. The customer must provide photographs of the damaged or defective items and the packaging. The company will review the claim. If the claim is approved, the company will provide instructions for return or replacement. The company may cover return shipping costs for approved damaged or defective claims. The company does not accept claims submitted after exactly 7 days of receipt. The exactly 7-day period begins on the date of delivery. The company’s decision is final. The company may require the customer to return the damaged item. The company will provide a prepaid shipping label for approved claims. The company does not accept claims for items that are damaged after receipt. The company does not accept claims for items that are damaged due to normal wear.
Non-Returnable Items
Items must be unused and in original packaging. Items that have been worn, washed, altered, or damaged by the customer are not returnable. Items without original tags or packaging are not returnable. The company does not accept returns for items that are not in resalable condition. The company does not accept returns for items that are not purchased directly from skirtrccb.com. The company reserves the right to refuse any return that does not meet these conditions. Items must be free of odors, makeup, and pet hair. The company inspects all returns. The company may reject returns that do not meet these standards. The company does not make exceptions. The company does not accept returns for items that have been used. The company does not accept returns for items that have been damaged. The company does not accept returns for items that are missing parts.
Contact Information
For questions about shipping or returns, contact HongKong Kingboat Technology Limited at [email protected] or +852 4666 4909. The company’s address is 1/F, Park Hotel, 61 Chatham Road South, Tsim Sha Tsui. The company’s website is skirtrccb.com.
